When An Electric Power Fittings Company Needs To Suspend Power Supply For Some Reason, What Requirements Should The Power Supply Company Follow To Notify Customers Or Make An Announcement In Advance?

Circuit breaker When an enterprise needs to suspend power supply for some reason, what requirements should the power supply enterprise follow to notify customers or make an announcement in advance?
Answer: (1) When a power outage is required due to planned maintenance of power supply facilities, customers should be notified or announced 7 days in advance.
(2) When power supply is stopped due to temporary maintenance of power supply facilities, important customers should be notified or announced 24 hours in advance.
(3) When a power outage, power restriction or planned power restriction or outage occurs due to a fault in the power supply system, the power supply enterprise should cut off power or limit power according to the determined power restriction sequence: but the power restriction sequence should be announced to customers in advance.
What regulations should dual power supply customers generally comply with?
Answer: Dual power supply customers should comply with the following regulations.
(1) The power supply line switch must be equipped with a reliable interlocking device to prevent reverse power supply to the power grid.
(2) The main and backup power sources should be switched manually. If automatic switching is used, approval from the power supply department should be obtained.
(3) Dual power supply customers must formulate a safe operation system and operating procedures and have a dedicated person to manage them.
(4) A dispatch agreement should be signed with the power supply department.
(5) Before putting into operation, the phase must be checked.
(6) The main power supply and backup power supply should be clearly defined, and the main power supply should be used under normal circumstances.

What are the principles for handling the change of customer electricity usage?

Answer: (1) When the use of electricity in the same receiving device changes, resulting in a change in the electricity price category, the change procedure is allowed.
(2) Unauthorized change of electricity usage category shall be handled as a breach of contract.